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MouthShut Score

78%
4.16 

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Poor customer support, high risk
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Aug 02, 2017 10:24 AM 9855 Views
(Updated Aug 02, 2017 10:40 AM)

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TRANSACTREE TECHNOLOGIES PRIVATE LIMITED Cares

TRANSACTREE TECHNOLOGIES PRIVATE LIMITED is working closely with MouthShut.com to enhance customer satisfaction.

I wanted to try out P2P small scale first to see how it works but I made the mistake of going with Lendbox.in


Their website looked professional and when you sign up things seem to go smoothly. I checked for some borrowers and saw one as fitting my requirements and loaned him 5, 000 Rs for 24 months. EMI comes to around 264 Rs per month. Once the agreement was shared and EMI started crediting I thought there is nothing more to it. But after just two EMIs it stopped since July 2017. I sent two emails to Lendbox to confirm why it stopped since I believe they have collected 24 cheques from him. But they have not bothered to reply. After that I tried calling them and they did not pick the phone. I have lost trust with them and I don't think they really care. If you are planning to invest here, think thrice! Another issue I see here is the website is never updated real time. They do not know if we have disbursed the loan and even after we say that we have they keep intimating us to disburse it. I should have stopped when I had the chance. At least readers like you have a chance.


Brand Response

Hello sir, as mentioned to you before, investments in P2P lending falls under credit risk and requires proper diversification across different risk categories for great risk adjusted returns however we have recently launched multiple new low risk investment products under Lendbox Alternate investments where you can earn up to 15% with some options coming with principal protection and nero zero risk of default. Please reach out to your wealth manager to know more about it.

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By: Lendbox | Sep 29, 2020  12:41 AM imageComments 0

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