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https://WWW.KURLON.COM

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vijayaanand9

India

3 Reviews

1 Follower

Worst product

Dec 28, 2022 07:43 AM 2650 Views (via Mobile)

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KURLON ENTERPRISE LIMITED Cares

KURLON ENTERPRISE LIMITED is working closely with MouthShut.com to enhance customer satisfaction.

I bought kurl on spine therapy in 2019 thinking that it might help me as a slip disc patient.But to my surprise it increased my pain and I kept complaining but no response received . And due to lock down later it was not attended . I had to discard Later again with lots of trust I bought pure coir one in 2021 but within 6 months sagging started . I registered a complaint . They kept me asked me for videos . I sent . They rejected many times saying video is not right. After sending for 5-6 times at last they accepted sagging but said that it is tolerable level so won't replace . Absolutely ridiculous ! Such a big name and they are fooling people..I spent 34, 000 both times . I lost my hard earned money and invited more trouble for my back. As a senior citizen with no much earnings I felt cheated inspite of sending a big amount . Anyone wants to buy please do not go for kurl on. They will never give any replacement eventhough they promise warranty etc. Worst customer care ever for such a big name .

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Brand Response

Hi Vijaya,
We've noted your feedback, and we appreciate you taking the time to share your experience. We're sorry to hear that we didn't meet your expectations.
Regards
Team Kurlon