May 25, 2013 12:13 PM
6553 Views
I AM SHARED MY FULL EXPERIENCE, MUST READ.
service.cards@kotak.com
7 May
To me Translate message
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Dear Mr. Govekar, Greetings from Kotak Credit Cards. We request you to elaborate on your query in order to assist you further. Looking forward to your co-operation in helping us serve you better. For any further queries on your Kotak credit card we request you to send an email through your internet banking account on our website https://kotak.com by using your Kotak internet banking user id and password. Alternatively you may contact our 24 hours Toll free number 1800 102 6022 (BSNL and MTNL line) or 66006022 (other lines) and our customer care officers will be glad to assist you with detailed information regarding your query. Warm Regards
Shradha Satam
Kotak Cards Team.
-----Original Message-----
From: application@kotakcards.com
Sent: 05/06/2013 11:28:42
To:
Cc:
Subject: Email Us Others - Ref no 60123
Customer Name Mr. Harish Govekar
Contact Number 0-9845675074
Email Id harishhuasg@gmail.com
Card Number/CRN 61419400
Request Type Others
Others mail id problem
Harish Govekar
7 May
to service.cards
Dear Kotak Team, Please Find The Attach File For My Mail Id. Please Check And Resolve My Complaint. I Am Waiting For Your Solution.
Thanks & Regards, Harish.govekar
Diagnostic Expert Cum Trainer
+919845488242
Prerana Motors. Peenya.
Banglore-58
New Microsoft Office Word Document.docx New Microsoft Office Word Document.docx
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service.cards@kotak.com
Dear Mr. Govekar, Greetings from Kotak credit cards. We wish to inform you th...
8 May
Harish Govekar
9 May
to service.cards
Dear Mohini Mullapuri, No one resolving my complaint. I am suffering last 15 days on this problem. Now I feeling kotak is giving a worst service to customer. But I am happy with my sbi bank. But its not kotak bank problem. its credit card department negligence. But still watching what they are doing. please tel me when you resolving this issue. service.cards@kotak.com
We wish to reiterate that, you can visit our nearest Kotak Mahindra Bank, bra...
10 May
Harish Govekar
11 May
to service.cards
Dear Miss Sharma, First you see who's problem,
Then you tell me why should I come with id proof in ur nearest branch ?
This your Credit card department negligence.
ur not seeing this credit department, only ur suffering ur customers. If you cant do this replay me directly you cant do.
service.cards@kotak.com
Dear Mr. Govekar, Greetings from Kotak Credit Card. We wish to inform you tha...
13 May (12 days ago)
Harish Govekar
15 May (10 days ago)
to Service
I feel now kotak is one off the worsted service giving to customer and the department are not giving valuable satisfactory services to customer, all are credit department person is useless. Tomorrow I am shere my feed back on Facebook/Twitter. And I am cancelling my bank account. Sbi/canara/hdfc bank are giving good services to customer.all of u nothing, only ur creating bad feedback on ur organization.
Sorry to all kotak team.
In next don't work on my complaint.
Harish Govekar
6 May
to service.bank
Mr, Harshada Chavan/Kotak Team, Last 13Days My Problem was Not Resolved From Ur End. Before Credit Issued, On That Time My Mail Id Was Right After That Credit Issued On That Time Mail ld Id Was Wrong Entered On My Kotak Account Mr, Harshada Ur said that Within 5days ur resolving my complaint, but its 13day, No replay from ur side. When I Called To Customer Care. They said That I want to go nearest branch and give a application to change mail id. but my question is why I have to give application. its mistake from kotak credit Department side. they are entered wrong mail id. its fault from user side then why u suffering to customer. its my right mail id - harishhuasg@gamil.com I want to replay from ur side. Service Request No Is =1-2345160213 Thanks & Regards, Harish.govekar
Diagnostic Expert Cum Trainer
+919845488242
Prerana Motors. Peenya.
Banglore-58
service.bank@kotak.com
7 May
to Service, me Translate message
Turn off for: English
Dear Team,
Please resolve the customer?s query pertains to credit card and revert to the customer suitably.
Regards,
Sheetal Oza
CCU
Harish Govekar
7 May
to service.bank, Service
Dear Kotak Team, Please Find The Attach File For My Mail Id. Please Check And Resolve My Complaint. I Am Waiting For Your Solution.
New Microsoft Office Word Document.docx New Microsoft Office Word Document.docx
111K View Download
service.bank@kotak.com
8 May
to service.cards, me Translate message
Turn off for: English
Dear Team,
Please resolve the customer?s query pertains to credit card and revert to the customer suitably.
Regards,
Viral Vora
Customer Correspondence Team
Harish Govekar
9 May
to service.bank, service.cards
Dear Viral vora, No one resolving my complaint. I am suffering last 15 days on this problem. Now I feeling kotak is giving a worst service to customer. But I am happy with my sbi bank. But its not kotak bank problem. its credit card department negligence. But still watching what they are doing please tel me when you resolving this issue. service.bank@kotak.com
10 May
to Service, me
Translate message
Turn off for: English
Dear Team,
Please resolve the customer?s query pertains to Credit Card and revert to the customer suitably.
Regards,
Aarti Ghag
Customer Correspondence Team
