Kingfish'i'er First . Review on Kingfisher Airlines

I have not misspelled the name. Its just that I was a fan once.

But it always takes one incident to wipe out all those great memories.

Same here. When I used to travel ( tho not often ), I would always book

the Kingfisher Flights. Over all , it was comfortable, And Mr Mallya's

statement about us travellers being guests, was appealing.

And

so, I have travelled on. But one trip changed all that. This was a

trip, when I decided to travel King Fisher First, ( my hard earned money and all that) and get a glimpse of

the special treatment mentioned on the Website.

The fateful day - 28th Jan 2008. And I got a WORLD CRAP experience every bit of the way.

I checked in. At the check in counter, I was shunted across the counters. This in spite of my ticket showing KF first.

Thereafter,

The lady at the counter motions to me ..politely of course - asking me

to proceed to the lounge, not bothering to ask if I knew where it was.

Eventually found my way to the lounge on my own. There , I was sitting

quietly not knowing what to do. As I watched other regular travellers

trickling in, I saw that each "Guest" had a pouch to keep their tickets

etc. I just had a lounge card. No directions, no help at all - having

to help myself.

There is supposedly a valet who helps u to your

seats with your bag etc. Strangely, that day I realised that a valet is

assigned to you, only when I saw one while my fellow passenger was

boarding the plane with the valet in tow carrying her suitcase.

The Agony took a back seat a little while

the food was being served. That was the only minuscule "Good"

experience on board. Thereafter, to take my Mind off the yucksperience,

I watched a movie. When we were nearing Mumbai, we were given the

feedback form. That was enlightening as well. As I was filling up the

form, there was a query about some amenity kit given to guests. Not

having received any, I naturally asked the hostess, who said she would

revert...Ha !

Then, it was announced that our flight would land

after 50 min due to us being 15th in queue. At this juncture I asked

for Hot Chocolate. I came out of the plane seething! No hot chocolate, no nothing. Aaargh!

It was a complete disastrous experience.

I came home first

thing, and shot off a letter to the chairman@kingfisherairlines.com. I

was told that amenity kits were stopped, and welcome gifts are given. I

recvd nothing. Hallelujah!

For All the pain I suffered, all I

got was a mail trying to soothe me, while doing nothing at all to ease

away the pain. True, I did receive a tie as a gift, and a Diary -

perhaps to doodle on.

My money, was spent flying third class on a supposedly world class airline.In fact I have had better times travelling on KF class.

I do sincerely hope no one suffers like this ahead.

In all probability, KF inspite of the chairman's words does not really care for the agony and pain of just one passenger.

Aloha! other airlines - here I come.