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MouthShut Score

88%
3.41 

Leg Room:

Dealer Satisfaction:

Mileage:

Comfort:

Reliability:

Appeal:

Rs. 10,00,000 (Ex-Showroom)

Kia Motors

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?? ?? ?? Horrible experience with DHONE KIA PUNE!
Dec 26, 2021 02:13 PM 16777 Views (via Mobile)

Leg Room:

Dealer Satisfaction:

Mileage:

Comfort:

Reliability:

Appeal:

Dhone Wheels Pvt. Ltd.,


S. No. 82/2, Pune - Solapur Highway,


Opp. Bazar Samiti, Manjri, Pune - 412307


Email - sm.hadapsar@dhonekia.com


Don't go with good reviews...I already made that mistake??


'Coz fraud happens with one and then the cycle continues......??


If you are planning to buy KIA Car, & if n only if DHONE KIA is your last option,


then please record every commitment and get it in written by them??


'coz later they will definitely fail to serve you then those proofs will be helpful for further action...??


I had paid them Rs 25000/- on 01/07/2021 and they booked my car on 02/10/2021 , I have booking receipt dated July and booking docket dated October.


If you want car for your special occasion then please find other option otherwise your expectations will hurt for sure......??


I contacted every day with salesperson Atish Patre and Manager S.K.Mundhe (Dhone Kia) but they are ignored me every day


they are harrased us mentally


I had horrible experience with this dealer DHONE and the salesperson Atish Patre n Manager S.K.Mundhe. They never reply to call or message. I must be fortunate to connect with them for an update. Every time I connect with them, they will say by 9th November I will get my car. No proper communication of delay of delivery, false delivery promises every time. I tried many times in the month of November 2021. It was said that I will get the vehicle by 9th November. I tried to reach again on 09/11/2021 for the status of the car as it was promised car will be available to me by 09/11/2021 and no updates from the dealer. After trying many times, I was fortunate to connect with Mr. Atish Patre and S.K.Mundhe who again mentioned I will get the car by 9 November 2021.


One thing is sure that if you book a car with DHONE Kia you will suffer. If this is the condition in pre-sales. Think of after sales service. I guess should be horrible too.


If you cannot deliver a vehicle within a specified timeframe, please inform the customer during booking itself or well in advance. I reached out to them by email also, no response so far and I doubt I will get one.


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