I had acquired Kent RO Pearl in 2014 it functioned admirably till 2016 December, because of surge downpour in chennai I moved my living arrangement from ground floor to second floor. This where the issue began, I had called Kent benefit individuals to move the unit to second floor and keeping in mind that doing the move he likewise recommended I change the channel as it is 3.5 years of age. Considering his aptitude in the field I concurred and got the channel changed at cost of Rs4500/ - and administration everything cost 4500/ - . From that point forward each month the machine has been giving me issues and I have to spend at any rate Rs.1500/ - comprehensive of some part substitution. I have every one of the receipts in association with installments rolled out towards improvement of channel, extra parts and administration charges. I can't find the ideal individual to determine the issue.
I need them to supplant the unit under trade offer, which their organization arrangement does not allow like as though I had requested free substitution. Client Care is just an integral part of the organization directions and not to genuinely help the client and build up a solid customers holding. Their objective is just offer of the units and advancing the deal yet after deal they simply couldn't care less. At the point when an issue is repeating each month they have to investigate the issue and some senior individual ought to assume the liability of settling the issue. Exceptionally DISAPPOINTING
