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Kenstar Insta KKI10C3P 1L Electric Kettle Image

MouthShut Score

25%
1 

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Rs. 1,061 (Launch price)

Kenstar

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Verified Member MouthShut Verified Member
Patna India
Customer care is Pathetic.
Apr 25, 2016 03:01 PM 2413 Views (via Android App)

Ease of use:

Durability:

Handy:

Style & Design:

Help & Support:

I purchased this Kenstar kettle from authorized dealer of Kenstar and used it for about 3 months in the month of winter genrally for boiling eggs and water.


I have experienced very badly because I got defected piece of this product.


When I bring this product at my home and pluged to check then, it gives irritating sound while boiling water and I also tried it with several positions but it happened every time. I contacted the seller to exchage it but he refused to do so and told me that after purchase it's not his job and asked me to visit customer care.


I contacted customer care and after several tries one of the representative answered my call and I explained by problem, but he also refused to exchange and promised me to send technician but no one arrived till one week. I used this product like that till the winter ends and after that kept it in my store room and sold it to rag picker at Rs. 50 because I don't have any other option. Suggest you all not to buy this product. Very bad customer support.


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