I purchased this Kenstar kettle from authorized dealer of Kenstar and used it for about 3 months in the month of winter genrally for boiling eggs and water.
I have experienced very badly because I got defected piece of this product.
When I bring this product at my home and pluged to check then, it gives irritating sound while boiling water and I also tried it with several positions but it happened every time. I contacted the seller to exchage it but he refused to do so and told me that after purchase it's not his job and asked me to visit customer care.
I contacted customer care and after several tries one of the representative answered my call and I explained by problem, but he also refused to exchange and promised me to send technician but no one arrived till one week. I used this product like that till the winter ends and after that kept it in my store room and sold it to rag picker at Rs. 50 because I don't have any other option. Suggest you all not to buy this product. Very bad customer support.