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MouthShut Score

50%
2.16 

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Value for Money:

Rs. 9,590 (Launch price)

Kenstar

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Verified Member MouthShut Verified Member
New Delhi India
UNRELIABLE AFTER SALE SERVICE AND POOR QUALITY
Jul 06, 2017 11:58 PM 2727 Views (via Mobile)
(Updated Jul 06, 2017 11:58 PM)

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Cooling and Sound:

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Value for Money:

Last Year We Had Shifted In Our New House And After Shifting We Are Thinking To Purchase An Air Cooler For Kitchen As My Mom Face High Inconvience During Cooking Due To Heat And Humid Atmosphere In The Hole Kitchen We Are Thinking To Purchase An Air Cooler Which Could Be Easily Moved From One Place To Another So That My Mom Can Used It While Cooking And We Can Use It During Day Time Someone In Our Relative Has Recently Purchased KENSTAR COOLER And They Recommended Us To Purchase The Same We Went To Electronic Shop And Seen Many Models.


~ We Had Selected Few Models Of Different Brands Of Air Cooler And Decided To Purchase KENSTAR 30 SLIM LINE PERSONAL AIR COOLER At a Price Of RS 9250 We Had Got The Delivery Of Cooler Same Moment The Packaging Of Air Cooler Is Average And Contains AIR COOLER, INSTRUCTIONS MANUAL AND WARRANTY CARD. In Looks And Design The KENSTAR 30 SLIM LINE PERSONAL AIR COOLER Is Good It Is Slently Designed And Had Straight Plastic Body With Four Wheels It Has Green Lining Curves On Front To Make It More Stylish It Has Water Indication Level With ON/OFF SWITCH BUTTON, SPEED BUTTON It Is Compact And Consumes Less Space.


~ The Sound Of KENSTAR 30 SLIM LINE PERSONAL AIR COOLER Is Very Loud It Produces High Sound Even At Low Speed While Using It On High Speed It Became Almost Difficult To Listen Any Other Thing And Causes Lot Of Disturbance, The Cooling Of KENSTAR AIR COOLER Is Average Only When Using It With Water While Without Water It Didn'T Make Any Cooling During My Usage I Found That That It Causes Humidity And Suffocation In Room And Cannot Be Used Without Opening Windows Or Doors.


~ The Build Quality Of KENSTAR SLIM LINE PERSONAL AIR COOLER Is Worst It Is Made Up Of Light Plastic Even By Pressing Hard On Its Plastic The Surface Bends Inside, The Problem Which We Faced After Started Using It Is After 1 Month Of Usage It Started Causing Problems One By One First Of All The AIR VENTILATION SWITCH Stucks At One Place It Stops Working Due To Which All Air Flows At One Place It Has 30 Litres Of Water Storage Capacity But Due To Weak Body The Water Drops From It And It Creates A Lot Of Mess Everytime We Uses It Lastly The Water Pump Has Stopped Working.


~ We Had Complained About It At Customer Care But They Didn'T Responded Well To My Calls Everytime They Attend The Calls And Said That Executive Will Camed To Check It But No One Has Camed After Completing For More Than 8 Times The Executive Has Camed And He Has Refused To Repair Or Replace Any Of The Problems Which Occured In It Rather The Executive Had Put The Blame On Us By Saying That We Had Used Drop It Due To Which The Water Is Coming Out From It And It Cannot Be Repaired.


While For Other 2 Problems We Have To Pay Amount To Make It Repair As Only Motor And Free Visiting Is Covered Under Warranty I Will Never Recommend Anyone To Purchase KENSTAR 30 SLIM LINE PERSONAL AIR COOLER As The After Sale Service Of KENSTAR Is Poor They Take Customer For Granted And Didn'T Deal With Them Properly We Had Used The Kenstar Air Cooler For Less Than 2 Months And Its Cheap Quality And Slow Performance Didn't Make It Durable For LonG.


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