14 days ago
24 Views
I recently outsourced customer service to Kantipur Management, and the experience has been nothing but exceptional. Their staff is extremely professional and efficient, and all customer grievances are addressed on time. The frequent reports they send have assisted us in enhancing our own customer service.
The team is always prompt to respond and delivers work on time. Their affordable pricing makes their services even more desirable. The whole team is professionally trained and quick to respond, both for incoming and outgoing calls. They have the ability to adapt to our specific needs and provide customized solutions. The representative takes care of all our needs as instructed. Outsourcing our customer service has made us focus on our core tasks without wasting a lot of time and resources.
