Jun 23, 2024 10:35 AM
382 Views
One thing I would like to mention about this shop or company is that they don't have professionalism and are great liars especially, the JP Nagar branch from where we bought our furnitures in the first quarter of this year.
Though the wood appears to be of good quality but these are not seasoned or treated. During the rainy season all the furniture doors and cabinets are swollen and most of the cabinet doors are stuck and couldn't be opened.
Initially, we had ordered for furnitures worth close to 2 lakh. Later due to the poor service we cancelled half of our order value due to long delays and delivery of wrong & damaged furnitures.
To share the specifics - 6 seater dining table chairs were ordered without cushion so that, we get the whole of the chairs on pure Sheesham wood but the store delivered chairs with embedded cushion so that, they can cheat the customers on the wood quality.
In spite of repeated requests for the past 3 months the chairs were never replaced. The TV cabinet worth 65K were delivered with broken glass, which was not replaced and also the expensive Shoerack was delivered without the cushion pad for sitting. On the top, the extra amount of 5K that I paid mistakenly was never refunded.
It was indeed a good decision on our part to cancel the remaining orders right on time.
Caution: Beware during the visit to the store they will make all the attractive promises, which will make you think that this is the best store in Bangalore. Unfortunately, what I shared with you here is the reality check.
After reading my feedback if; you still wish to buy then never order for any customized items or any items not readily available in the store.
