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MouthShut Score

76%
4.30 

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Verified Member MouthShut Verified Member
Patna India
No Response and Costly.
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Apr 20, 2016 01:50 PM 13856 Views (via Android App)

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JOIN VENTURES SOLUTIONS PVT. LTD. Cares

JOIN VENTURES SOLUTIONS PVT. LTD. is working closely with MouthShut.com to enhance customer satisfaction.

I am searching trouser of good brand and good material. I have heard about this website on internet and my brother also suggested me to go with it. Then I decided to buy trouser from this website. Sometimes it has very good offer but delivery charge is 500 INR.


And then also I decided to purchase it but when I ordered it it's price increases and even not got the delivery whereas the person who has ordered at increased price has got the product and I didn't.


This is very bad site and when I try to talk with customer care support then they replied nothing and when I called them then the their number toned busy, once they picked a call and replied that due to unconvinience your order is cancelled. So, I decided to order it again but it's price was increased.


The website is not designed well. The tabs and buttons are are located at particular place.


The site has too many ads which makes your shopping experience more uncomfortable.


I will suggest you all not to shop with this website. I got cheated and experienced badly


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Brand Response

Hi, We are really sorry for the disappointing experience you have had with us in past. We have taken your feedback and improved our products & services. We urge you to allow us a chance to restore your faith in IGP. We have a 25% Cashback offer exclusively for you on orders placed before 31st July 2023, please use the code "TRYIGP" at checkout and you will get FLAT 25% Cashback in your IGP wallet. Cashback Validity 60 days. Please feel free to write to us at support@igp.com for any other concerns.

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By: Support_IGP | Jul 04, 2023  06:21 PM Comments 0

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