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IFB Washing Machine Image

MouthShut Score

42%
1.65 

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IFB

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Hyderabad India
Worst ever purchase
Feb 20, 2024 11:01 AM 2534 Views (via Mobile)
(Updated Feb 20, 2024 11:04 AM)

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Terrible after sales. Received a faulty machine which was replaced after multiple complaints were raised. The replaced machine too started having problems in less than 6 -8 months again. Customer support is unprofessional. Despite the promises that the technician would visit within 24-48 days. No one shows up after 5 days. They gave me random excuses that their CRM is down. When asked what does customer have to do with whatever internal CRM issues. They start using rude tone ans randomly hangup. Despite not servicing the request, as if they are doing their customer some sort of favor. My suggestion would be to never buy from IFB and land in this after sales hell. Especially in Hyderabad.


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