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MouthShut Score

42%
1.66 

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IFB

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India
Pathetic after sales service
Sep 01, 2022 11:01 AM 11049 Views

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Don't ever buy IFB washing machine. It has worst after sales service. I have registered complaint 3 days back and no response yet. The technician is even more frustrating. He calls but never appears.


There is no way we can escalate the issue. On calling customer care, they hung up the phone without giving the ticket number. The whole system is just not organized


Also, their product is not good. Every now and then there is a problem and you keep chasing the customer support. If the product is bug free, and the customer support is lenient, its still ok coz we don't have to reach out them so frequently. However, IFB is combination of both bad product and bad service, which is the worst


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