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IFB Senorita SX Image

MouthShut Score

42%
1.64 

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Rs. 28,690 (Launch price)

IFB

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Karnataka India
Does IFB believe in servicing?
Feb 11, 2015 06:59 PM 31412 Views

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I had raised a complaint on Jan 30, 2015 for my washing machine. I was told that the service will be done in 48 hours. Its been 13 days and still its not resolved. I have already made at least 30 calls to the service center and to the escalation manager in Bangalore. Have already heard all lame excuses of not doing services. Horrible service!


Now, they wont even pick up my call. Not sure why does IFB sells washing machine when they don't have any kind of service available?


Complaint #: 14814692


Brand Response

Dear Sunil,
As discussed with you by our branch we will be closing as your machine is working fine.
In future for any concerns, please call our customer care numbers 18604255678(BSNL/MTNL) or 39004321(other providers) or visit our website www.ifbappliances.com
Alternatively, you can also write to us at customerservice@ifbglobal.com along with your contact details and we will help resolve your issue.
IFB Team

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By: IFB_APPLIANCES | Mar 12, 2015  04:23 PM imageComments 0

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