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IFB Elite SX Image

MouthShut Score

42%
1.64 

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Rs. 30,900 (Launch price)

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Extremely bad service from IFB
Jan 31, 2015 02:16 PM 9516 Views

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I would suggest that no one buys the washing machine. After 4 years of service, the machine broke down on the 26th dec. The PCB problem took one month to be replaced. I had to make 25 calls to hemant/manjunna and Sundar( IFB) person to resolve the call. After the PCB got replaced just after one wash, I am seeing an error message'Door. problem happened on 25th JAN. Again I started repeatedly calling. No one picks . No answer.


I would suggest that you buy IFB if you have enough patience or can afford a call centre of your own who can follow up repeatedly. I am so frustrated,  I am sure not recommend IFB to anyone else now,


Brand Response

Dear Jaydip,
Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.
Alternatively you can also write to us at customerservice@ifbglobal.com along with your contact details and we will help resolve your issue.
IFB Team

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By: IFB_APPLIANCES | Feb 04, 2015 12:58 PM  (Updated Feb 05, 2015 11:01 AM) imageComments 0

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