Dec 23, 2015 05:54 PM
13348 Views
We were using a Whirlpool semi automatic machine for many years earlier. You have to do some rinsing/cleaning after you take out clothes from those machines and then again put them in to the dryer. One day, we came to know about those fully automatic machines during normal gossips and thinking about how much it would help my mother, my father decided to buy one. IFB were known as a good brand at that time(11-12 years back) and so we brought home IFB Digital 7Kg Fully Automatic Washing Machine.
The price was around 23, 000-24, 000/-.
Its a Front Load Washing Machine.
There are various programmes/settings for washing cotton, woolen, delicate and synthetic clothes and useful settings for quick wash, extra rinse, .and so on.
Spin Speed/RPM: 700 - 1100
You can open the door by pressing the Door button in the front panel and if there is some problem, you can open the lock from the bottom right of machine as well.
Features wise, a good product.
But, the big question.What about performance and service?
I can't say about other IFB products, but this one was the worst choice we made in our whole life. Every now and then, there was some problem, whether it was related to circuit board, the drum, or any other part.
We did regular AMC. The Last AMC finished this year in April after they refused to renew it.
Even the AMC amounts were increasing rapidly in last 3 years.
The Service was usually poor for many years earlier and average in last few years.
The main thing is that this particular model was faulty. So, the machine never worked perfectly for longer periods. You can't even count in how many ways can this WM cause a problem. If some major part needed to be replaced, you will have to wait till it arrived at their local service centre. Worst case, sometimes they carry machine to their service centre for few days and you need to pay for carriage charges when they send it back to your home. And every time there is a problem with WM, you have to wash clothes yourself or ask your domestic help until the WM is back in working condition.
Overall, neither this product is worth your money and nor were we happy with the service/support.
