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MouthShut Score

42%
2.24 

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IFB

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lucknow India
NO RESPONSE FROM SERVICE
Sep 10, 2014 10:27 PM 44590 Views
(Updated Sep 10, 2014 10:36 PM)

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I purchased IFB 1.5 TON split AC-IACS18KA3TC on 30Aug2014. Due to poor service I got it installed on 05sep2014 that too after complaining so many times.


I was not given any demo also I complained so many times for facing some problems with my AC regarding compressor & less cooling but no response, even the phone numbers given by customer care,  dialing many times no one attends the phone.


Brand Response

Dear Mr. Rajendra,
Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.
Alternatively you can also write to us at customerservice@ifbglobal.com along with your contact details and we will help resolve your issue.
IFB Team

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By: IFB_APPLIANCES | Sep 11, 2014  10:28 AM imageComments 1

Comments on Brand Response

Hi,
I am Amit Ranjan Dey, last june 2014 I too purchased the same as from kolkata. but from begining of time me too facing the same problem, very poor cooling. Service people visited thrice, once gass refilled but the problem still persists. mor...e over the 24/7 helpline nos. do not pick calls. If IFB personels (sole co. engineers not service executives) see this plz. plz. sort the problem out. My mail id amit_dey00@rediffmail.com. Plz. Plz. do response  Read More

By: deyamit77 | Oct 23, 2014 05:08 PM

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