Dec 10, 2015 01:17 AM
5888 Views
I am an ICICI Bank Wealth Customer and have been holding my salary A/C with them since 10 years. What appeals me most is their level of responsiveness in ensuring customer satisfaction.
Along with my salary A/C, I also hold a credit card and demat a/c with ICICI Bank, and have been very satisfied with these services too. I also have availed of loans from them on couple of instances(one car loan and another personal loan), and always found the process very streamlined and hassle free.
On few occasions I have availed ICICI's forex services too, but there is nothing too great to speak about this service offering. Infact the forex rates are an area of improvement as Amex offers better rates most of the times. I do not have any insurance relationship with them yet, but maybe will consider it in future.
The best part is my relationship manager who always helps me with my requirements, and also provides sound investment advice. I keep bugging him with issues and he is always very patient with me.
ICICI's branch services are also very welcoming. Their wealth branches are a delight to visit and transact. The regular branches too are good, the counter services are fast, and executives ever helpful.
Am super happy in my relationship with this bank.