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MouthShut Score

26%
1.51 

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Don't buy their Credit Card
Jul 08, 2008 10:06 AM 2136 Views

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Don't even think of getting an ICICI Credit Card that is linked with your Savings account. These people will first honor some unknown transactions that you would have never authorized and then charge you late fees and other fees and then deduct the unpaid balance without your consent from your savings bank account and when you will go to customer service, they will never answer.


It has happened to me and 2 of my friends. One insider has told me that their employees have pressure and incentives schemes to generate COLLECTIONS from Credit Card holders which encourages them to do all this.


I have by now tried all means to try and talk to someone. I have gone to branch, called up the customer service department atleast a thousand times, written to different departments time and time again and finally have filed a complaint against them with RBI's Banking Ombudsman. And if they do not settle the case, I will have no choice but to go to Consumer Courts. I have to do all this just to get MY Money back from a bank that I entrusted MY money with.


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