Mar 28, 2015 01:30 PM
113384 Views
(Updated Apr 05, 2015 01:29 AM)
Hitachi 1.5 T Inverter AC last Jan 2014. I got it delivered in the middle of Feb 2014 as promised. I got a good deal since I booked during the new year Sale.
There was no issues until the unit was delivered to my home. Then I had to contact Hitachi for the installation and had to do lot of explaining regarding installation package that I bought. I was wondering why customer should call for installation.This was a strange experience for me so far. This could be possible since I bought during the new year sale but unit was delivered after 1.5 months. I feel that If customer perception need to be improved then Delivery and Installation need to work together.
I short listed Hitachi after checking Daikin(not confident since it was quite new brand for me) also since I felt O General Inverter AC was highly priced. I never liked Samsung or LG AC brands because of friend's feedback I received that they are good for short term not for long term but are always priced competitively.
After installation was complete I was angry that external unit did not start up. But the Hitachi team ensured that the unit was replaced within 3 days at no additional cost. This is reason which I am giving 4/5 for service & Support despite several challenges in installation and delivery.
Hitachi 1.5 Ton RAU018KVEA Kampa Inverter Split Air Conditioner.
We have been using AC mainly during the months of March -NOV. Our major usage is during lunch time when it is hot and also during night .
The performance of Inverter AC was excellent and cooling was also excellent. Absolutely no sound inside.
We are required to clean the filter using water after 200 hrs of usage as it is recommended by the Hitachi team.
I was surprised with electricity Bill since I was able to save nearly Rs 700 per month as well as use it for longer hours in night(8 hrs) after switching over from Window AC to Inverter Split AC.
I was previously using O General window AC for almost 9 years which is still running clean today but power consumption is high.
Hitachi service team also call us and let us know regarding servicing options right on time. Though I had lot of hiccups to get the Inverter AC started I would say myself and family is very happy with Hitachi product and its performance.
I wanted to write this review after using it for sometime.
It is great Value for Money but you need to have lot of patience during installation.
