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MouthShut Score

63%
2.97 

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Great brand with poor service.
Feb 28, 2017 04:42 PM 3164 Views

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I am from Chennai and this is a honest opinion of mine on all Hero service centers in the city.


Hero was good with 100 cc bikes but rest are bullsh*t. All bikes sales including CBZ came down since 2014 because of bad service and engine faults.


Even after servicing in Hero centers for 4 years, I had to re-bore the engine which hero didnt take responsibility and there is not point in giving 5 years guarantee.


Cons:


They steal petrol(even after checking it and made it recorded on service slip)


Fit with duplicate spares/rob bike parts


Handles bike roughly which lead to few broken parts


Suggest to replace spares which are very costly even it can be used for long


I wont recommend Hero now for 150 CC and above segments. Go for Honda or Yamaha which has robust engine as its proved since long. And it has best 150+ cc bikes


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