Nov 23, 2017 04:17 PM
9806 Views
Initially we are planned tour to Kerala and we consulted Hello Travel team to accomplish our tour happily with the help of their services. I had overwhelmed actually while I speak to them through phone call and they promised us a wonderful time with their services.
But after reaching Kerala, on consulting the customer care only, the cab was arrived. Is it their kindness to show, after arriving and spending a half an hour, they came to pick us and it was really horrible journey in that cab. It was so awkward.
And the main disaster is the hotel, they had booked us a very bad one, the interior of the hotel room is unhygienic. I completely vexed with their services and got out from that hotel and I complained to the customer care and asked my money to return back, they said no refund will be provided. I just left it over there, totally money waste and time waste with this Hello Travel people.