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HDFC ERGO General Insurance Image

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19%
1.30 

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Brokers charge 25% more than permitted by IRDA
May 03, 2012 10:07 AM 3726 Views
(Updated May 03, 2012 10:11 AM)

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Mufaddal Insurance Consultants


avoid taking 3rd party cover from them - IRDA has set an upper limit for motor insurance and they charge 25% above the amount mandated.


1] never pay in cash despite them asking for it


2] never pay by cheque in any individual's name either.


3] only by cheque in the insurance company's name directly to protect your self from rs. 750 in over charges that are not permitted by law.


they promised the printed policy from hdfc would have the full amount but when we got it, the amt was 2,951 while they encashed a cheque for 3,700 - ergo will do nothing to help you either


buyer beware!


here is the mail that was sent to the CEO with no response to date [3 weeks]:


dear mr. kumar,


i have been cheated by an agent of ergo


the company is refusing to take any action against over charging customtakeouters for 3rd party cover


the least you can do is terminate your relationship with sub-agents who violate the rules


please don't ignore the reputation damage such illegal actions cause to your brand


the amount is rs. 750 which maybe small for you but its 25% higher than the IRDA limit


mail sent to IRDA without response:


To: "ombudsmanmumbai@gmail.com"


Cc: "care@hdfcergo.com"


Sent: Thursday, 12 April 2012 1:28 PM


Subject: Fw: 'Service ID=005-475-829' customtakeouter Complaints/Grievances


3rd party car insurance rates are set by IRDA


no agent can legally charge more than the specified rates


this is defrauding the customtakeouter


action needs to be take against the agent by HDFC


the reply from them is useless since the agent is refusing to refund the difference


hdfc ergo is being party to this illegal activity by not penalising the corrupt agent


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