Aug 03, 2017 10:04 PM
2904 Views
Hello all, today I wanna share my review about haldiram, this is the one of the largest food Restaurant in india. This is Jaipur based firm, although in current time they have multiple food production units in Delhi, Nagpur, Calcutta, patna, kolkatta etc. Although generally I visit this place for food but I dont like much still we go as we dont have many options near by where we can sit and eat. I dont like this Restaurant in terms of food and presentation, Ambiance, customer service, value for money, Waiting time, behavior of staff, value for money, please refer below points for details.
Food and presentation: The quality of food is not very good, its just ok ok type. In one counter you need to pay and from other counter you need to collect your food. If you talk about presentation there is no presentation at all, its just a basic thing which you can get any road side normal restaurant.
Ambience: This not a very comfortable place, sitting arrangement are also ok ok type not very good. In a small table they offer four chairs. If you are going with 3-4 and every one ordered some food, its not a easy to sit in a one table. In summers the offer air condition but always they maintain temperature 27V+.
Customer Service: There is no customer service at all, at one counter you need to pay and from other counter you need to collect your food. If you order 3-4 types of food you need to go to 3-4 different different counters to collect your food, Trust me its a worst thing, where you need to stand and wait for your food.
Value for money: This is not at all value for money, In every type of food there prices are 30% high from market. You can get same quality of food from any road side hotel.
Staff Behavior: Behaviour of staff is not all good, its not up to the mark. Generally they dont treat customer as a customer. If you need any thing you need to call them multiple time or you need to go to them or counter.
