MouthShut.com Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.

OTP Verification

Enter 4-digit code
For Business
Happy_New-Year
Upload Photo

MouthShut Score

37%
2.24 

Service & Support:

Information Depth:

Content:

User friendly:

Time to load:

×
Supported file formats : jpg, png, and jpeg


Cancel

I feel this review is:

Fake
Genuine

To justify genuineness of your review kindly attach purchase proof
No File Selected

PATHETIC SERVICES - DON'T GO WITH GLOVVE
Jan 13, 2020 12:37 PM 913 Views
(Updated Jan 13, 2020 12:43 PM)

Service & Support:

Information Depth:

Content:

User friendly:

Time to load:

Reall pathetic services and customer support after your advance payment. I have booked my house luggage shifting through Glovve and made advance payment too.


They told us that you will get proper support from their team during your shifting. I asked them to start my shifting from 8am and they confirmed it too but on the day of shifting, their labour came at 11am and only 2 labour came who were un experienced and just 14-15 age who even don't know how to pack the items. They gave us cartoons and asked to keep my house hold things in them by ourself. I called their customer service no. and their supervisor but no one respond properly and said ki Jitne price me apki deal hui hai.utne me to yahi milega. I said ki mera saaman damage ho jaega to kaun responsible hoga thne they said ki wo hamari zimmedari nahi hai. aap alag se insurance karao. They were very rude and very unprofessional.


Then finally I stopped labours and asked them to leave as they were not able to even wrap the items. My whole day got spoiled and then next day on urgent mode, I have to hire other company and paid a higher amount because of emergency.


So Glovve has cheated me properly and gave me unforgettable experience and stress.


My personal suggestion to everyone - please don't go with this company services as you will be in a very dangerous situation where your whole day will be spoiled and luggage will be broken and no one will help you during your transition.


Brand Response

Dear Sir,
We apologize for the inconvenience caused. As per your List of Items and Cu.ft xxx, our Planning Team had planned accordingly. The Packers arrived at Origin were not under-aged. They were just less-experienced people as you had opted/agreed for the Bronze Move service. Our company is strictly against any of such activities. As per our Company Norms, we advise people to take insurance if, in doubt. There is no such policy of our company to help against any damage without any insurance. However, the same damage can be covered under insurance. For such inconvenience that took place, we sincerely apologize. We assure you for better service and accuracy in future moves with us.
Regards,
Glovve Team

Upload Photo

By: Glovve_HomeMoving | Jan 15, 2020  06:29 PM imageComments 0

See full communications

Comment on this review

Read All Reviews

YOUR RATING ON

Glovve
1
2
3
4
5
X