Jan 14, 2020 05:48 PM
1003 Views
(Updated Feb 20, 2020 04:59 PM)
It was such a worst experience that we faced from your end. We did a booking online for shipment from PUNE to KERALA, and Mr VIVEK contacted us and asked for advance payment, without doing any survey. And our conversation was like that, the delivery address should be to two different address in KERALA. He called us continuously for the advance payment. we did the payment and booked the packing on DEC 22, 2019.
On that day, the people from DURGA PACKERS, came and packed everything. And finally they told they cant deliver to two address, if so they are not ready to take the items. After a communication with MR.MAYUR, finally decide to deliver the items to one address. We have to compromise, eventhough the mistake is yours, because we are in need.
And Mr Satish, contacted us for the remaining payment. Till that date they used to do the follow up, after that we are supposed to do the follow up. Nobody was picking the call. We called Mr.Satish multiple times, he was not picking the call. So we were supposed to call from different numbers. He told he will update and tell, but no response from his side, he used to tell, the packers they are not picking the call or the shipment is in Transit. There is no traking number also.
We somehow managed to get Durga Packers contact number, and came to know that our Luggage was not moved from PUNE till JANUARY 7th, 2020.
Today, ie JAN 14 th we received our items. And it was such shocking, that our glass dining table is broken into pieces and sofa was damaged.
The Packing was worst
No customer support
No Tracking Details
Late Delivery
