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MouthShut Score

28%
2.23 

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Worst service by Glovve
Feb 10, 2020 09:15 AM 1089 Views (via Mobile)

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Opt for anything other than glovve, and you will be happy. If you want to get frustrated, opt for glovve service. They will guarantee your frustration, harassment. Looks like all these good reviews have Ben put by their own staff. Do not trust these good reviews. Their customer care is worst in this world. There is no escalation point, you cannot get to know where your shipment is even after after 25 days. Even there staff do not know where the shipment is. I have been waiting for more than 20 days to get my bike delivered from bhubaneswar to kolkata. The guy Satish who is my movement coordinator, is the worst professional. He will ensure you get worst service. I tried calling their customer service Nd following up with them since a week, I still do not know where my consignment is, even their service desk is not able to answer it. There employee do not pick calls from own service desk. Forget about picking your calls, be rest assured that it will be unanswered. I am going to lodge a formal complaint about this with police.


Brand Response

Dear Ma'am,
We sincerely understand your concern, Due to some internal vehicle with our team the packaged is been held at the origin, Your shipment is safe with us and it will be positively delivered to you till Friday. Sorry for the inconvenience caused, We will carry your feedback to our Customer Service team, for better service in the future.
Regards
Glovve team.

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By: Glovve_HomeMoving | Feb 10, 2020  02:59 PM imageComments 0

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