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MouthShut Score

37%
2.24 

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Pathetic service!
Feb 26, 2020 08:55 PM 1558 Views

Service & Support:

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User friendly:

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I was promised following things which never happened:




  1. Details of truck transporting my goods to be shared




  2. Updates on loading and dispatch of truck




  3. Updates on arrival at destination and details of local transportation




  4. Unloading and unpacking(only one drive arrived, I had to arrange for labour myself)






Following are the aspects which make Glovve pathetic -




  1. No sense of responsibility by the so called Move Manager




  2. Disconnect between partner and Glovve




  3. No updates and clarity in communication at all. They will tell you we'll check and call back in 2 mins, they never do. It will always be the customer who calls them.




  4. Payment to be done in advance, so that they can provide such pathetic service without any fear






Since unloading and unpacking was not done by Glovve's partner as there were no labours, I had to pay extra to local labours. I have already sent an email for refund of the service which was never provided to me. I am sure Glovve will not be responding. Once again, save yourself from agony and go with any other local vendor, avoid Glovve at all costs.


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