Nov 06, 2003 06:09 PM
14686 Views
(Updated May 12, 2005 03:58 PM)
Its almost 1 1/2 year after using the product but no problems till date. Its super fast chilling makes actually put off te A/c after 2 hours or put it on the auto mode wherein it shuts down every 10 mins and then restarts.
After a year the air swing mechanism was making a little noise, when the service was due the mechanic applied some solution to it so the dirt is removed and movement is done freely as a result the noise went off.
Kick A** product buy it. I bought for a discounted price at 26000 less 1500 rs discount ( read below for more) and a 2 yr free service. This was on 6th nov 2003, a 1.5 ton rotary compressor with remote model.
Had ordered for a brand new O General wireless remote a/c on the first of nov. 2003 and requested thedelivery on the 5th of novemeber 2003.
The distibutor Mr. Parag of the Prabhadevi Branch, Mumbai promised it would reach us by that date. After repeated follow ups it did reach at 5 p.m. however, when my father saw the model number it wasnt the one we palced an order for. It was a 1.5
ltr recipocatary compressor model instead of the hyper rotary. And the worst thing was it was filled with croakroaches my whole society was infested with it. It took the effort of 3 people and loads of baygon spray to those insects under control.
Moreover, we had also a carpenter and electrician called over for the installation. We had to pay them unneccesarily for that day as they had sent the wrong model.
They said a new model will come tommorow.My mother personally called them up and told on Peddar Road they dont allow heavy vehicles after 4 p.m. so come by 2 p.m. Mr sunil, the dispatch person at the factory of Ogeneral it will be done. It became 4 p.m. then 4:30 p.m. yet no sign. We called up the ever efficient people and oh!sorry it has been dispatached but no clue where it is stuck up. My mother fired him for this irresposible answers she took down the number of the temp chap.
Called him up personally. ''Sorry madam wrong number'' was the answer from the oppsite end. She then fired him and they said that they were stuck up at Nanachowk and will get the a/c tommorow as the cops wont allow them to enter. She said she had already hinted about this to them but still they want to screw up this way? She said get the thing in a taxi. Phew atlast it came. Guess what now it is the wrong model again. This time it is a rotary compressor without a remote. Called up Mr. Parag the distributor he had shutdown the mobile phone and this Mr. sunil at factory oh!god again wrong model Iwill look into it.
Get lost dude give the money back dont want it will buy it from the grey market will be cheaper and they turn no leaf unturned in getting the A/c back.
We then contacted Mr. manoj - the sales manager who begeed for forgivness and said tomm 100% a brand new original piece will reach at 2 p.m.
The piece finally arrived and as a compensation we got 1500 rupees off and 2 year free service.
