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Verified Member MouthShut Verified Member
Karnataka India
Worse Experience at Ambernath Gati Courier Office!
Apr 23, 2014 06:21 AM 14829 Views
(Updated Apr 23, 2014 06:21 AM)

Customer Service:

Staff Courtesy:

I bought an item for my cousin from infibeam.com After 4-5 working days they have sent item via Gati courier.


Docket No 254223205


First of it took 6 days for Gati to deliver the item, but they have failed to deliver it to my cousin's home even though his house is within the city.


From Ambernath (Kalyan dist, Maharashtra) Gati courier office called him to collect the item with reasons such as, they have failed to find the address!


When he visited Gati courier office, behavior of the office staff was worse. They do not even have knowledge on how to speak with the client.


Specially a person called'Mamta Nagdev' was king of them all.


I hope Gati's head office people take care of this issue.


Brand Response

Thank you for your valuable inputs. We are sorry that your experience with Gati wasn't as pleasant as promised by us. Your experience will help us as we better our services everyday to reach our customers' expectations.
Assuring you of our best services always.
Customer Service Team
Gati-KWE

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By: Gati_Express | Oct 15, 2014  01:15 PM imageComments 0

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