MouthShut.com Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.

OTP Verification

Enter 4-digit code
For Business
MouthShut Logo
Upload Photo
G7 Multiplex: Gaiety Cinema - Bandra West - Mumbai Image

MouthShut Score

57%
2.67 

Ambience:

Ticket Prices:

Picture & Sound Quality:

Value for Money:

Near IndusInd Bank, Road 30, Bandra West, Mumbai, MH

+91-22-26558285

×
Supported file formats : jpg, png, and jpeg


Cancel

I feel this review is:

Fake
Genuine

To justify genuineness of your review kindly attach purchase proof
No File Selected

Verified Member MouthShut Verified Member
Navi Mumbai India
Downgrade experience at the multiplex
Aug 29, 2023 05:19 PM 1792 Views (via Android App)

Ambience:

Ticket Prices:

Picture & Sound Quality:

Value for Money:

I was excited to have a swanky new multiplex like Gaiety open up in my neighborhood in Bandra. However, my first movie experience there was underwhelming to say the least.


The lobby and interiors are done up nicely but the service staff need more training. Many seemed clueless about seat numbers or how to operate the systems. I had booked balcony seats but my tickets got misplaced and I had to argue for 10 minutes to get seated.


The theaters themselves are decent but not as premium as the promoters claim. The leg space is quite cramped and seats are harder than other multiplexes. The air conditioning was not effective and it got uncomfortably warm midway through the movie.


The sound system volume needs to be optimized as the speakers crackled at high pitch scenes. The screens are smaller than regular and lacked visual clarity in 3D projection. The snacks counter was chaotic and they ran out of popcorn and cold drinks due to poor inventory management.


For its premium pricing, Gaiety Cinemas' facilities and service quality do not match expectation. Unless they upgrade and streamline operations, I doubt they can compete with established brands like PVR and INOX in the same vicinity. The movie experience felt more budget cinema hall than international standard multiplex. They need to fix basics first.


image

Comment on this review

Read All Reviews

YOUR RATING ON

G7 Multiplex: Gaiety Cinema - Bandra West - Mumbai
1
2
3
4
5
X