Jul 16, 2016 08:19 PM
2198 Views
I ordered for Yu Yunicorn Mobile on 07.06.15. When I received, I found it not worth the price. It has several issues. Worthless and very poor Camera quality, problem in getting 4G connectivity as well as general net connectivity are the major very clear issues. What the company has advertised, it does not contain those features. Because of this, I wanted to return the item and booked a return on 11.06.2016 with No. 353085031572192861. For past four days nobody from Flipkart bothered to initiate any return process except sending text messages that we could not connect to you and will try getting in touch with you and some specified period was mentioned in every such text messages. Even then nobody cared to initiate any process. I had rebook the Return Order. At the time of booking they do not say that there are cumbersome, bothering and time consuming unnecessary processes that are involved while returning the item. They advertise as if it is the easiest way out to return the Order. They tell a lie in advertisements to fool people. When I made the next complaint, they told that you will have install one App.and complete the return procedure. And that App has to be installed in the same handset which has to be returned. I even complied with that process. After the process was completed, they said we can not find any problem with the handset which you have mentioned. And a physical visit of a technical person from the Seller will be arranged to have a look at your problem. and IF THE PERSON VISITED IS SATISFIED AND APPROVES, THEN ONLY PRODUCT WILL BE RETURNED. Isn't it ridiculous and sad that these online portals resort to such cheap and dirty tricks which are full of lies when they advertise for the promotion of their products. When you counter them and question them, they say it is available in the Terms and Conditions.These terms and conditions go into thousand of points and who has the time to go through all of these? To save time only, one goes for online shopping. And Flipkart cheats people in this way.
