Sep 29, 2015 09:12 PM
5753 Views
I placed my order(no – 487592LJ75681143) on 30th Nov and it took them some 25 days to deliver the car. I thankfully chose cash on delivery otherwise I would have been more irritated but I seriously wish this order would have not arrived only and I would have purchased a better thing in sale after checking it out here to my surprise both parts don’t even fit together and the car is lying useless in my store room now.
I mailed them – complaining about the product and received no reply for 4-5 days. I then posted a message on their facebook page and Pop! came a reply – not from them – but a customer who must have had the similar bad experience from them. As per her, my struggle to replace or get the refund has started .I thought I won’t be the one but actually I am the one.
I have never received any reply till date from them.In between there was a call that they’re talking to the vendor but that was about 20 days ago. Company has not even replied to even one of my mails! Which is just unbelievable in today’s online scenario where companies like Flipkart reply to one mail with in few hours.Anyway! They have lost a customer who would have shopped a lot from them. I was planning to buy some organic food from their sister website goodlife but not anymore. Even if they’d shown the decency to apologize and correct their mistake in time, I’d have appreciated it as much on the public forum as I’m doing right now.
I am sharing my experience on the open platform here so that you at least few of you can save your money from them.
