Dec 10, 2015 07:31 PM
5114 Views
The first store was opened in pune and now it has more than 150 branches all over the country. The brand has earned the reputation of being experimental, innovative and has gradually spread its presence on major social platforms. They have also previously engaged users with Facebook-centric offers, strategizing to increase the revenue of the brand.In terms of customer service, the brand is helpful and active within the comments section of each post. .
The brand replied to the user below by trying to find a location closest to her instead of blindly replying with a Store Locator link. Such helpful customer service is limited to only a few brands who believe that tracking and understanding their customer needs through social media is important.i recommend the