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Exide Life Insurance Image

MouthShut Score

28%
1.56 

Customer Service:

Claims Settlement:

Premium:

Range of Plans:

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Asd India
Avoid at all costs
Jun 20, 2012 03:43 PM 18663 Views
(Updated Jul 10, 2012 05:55 PM)

Customer Service:

Claims Settlement:

Premium:

Range of Plans:

Staff Attitude:

I was conned into buying this Creating life policy for a term of 17 years. Annual Premium changes every year and is in the range of 12000. Sum Assured is only 186000. Surrender value is very low and I have to pay all premiums to keep the policy in force or lose last 5 years premiums.


The website is ancient, and customer service on phone is nothing to write about. Plus they dont have many branches even in a city like Mumbai.


Overall, a pathetic experience and the ordeal will continue for 12 more years. Hope I get back my money after then.


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Comment on this review

Comments on Exide Life Insurance Review

Dear Customer,

We regret the inconvenience caused and request you to send the following details to us at customer.service@inglife.co.in
Policy Number
Name of Policy Holder
Phone number
Email ID

Also please make a not...e of your Reference Number: INGORM01005 which you need to mention in the subject line of your email.

Once we have received these details from your end our customer support team will get in touch with you.

Regards,
ING Life - Customer Care.
  Read More

By: ING_LifeCares | Jun 21, 2012 04:15 PM

Dear Customer,

With regards to the issue raised by you on June 20, 2012, we are waiting for you to get back to us with your contact details so that we can resolve your issue.

Kindly write back to us at customer.service@inglife.co.in...with the following details.

Policy Number
Name of Policy Holder
Phone number
Email ID

Please mention your Reference Number INGORM01005 in your email subject line.

Regards,
ING Life Customer Care
  Read More

By: ING_LifeCares | Jun 29, 2012 06:07 PM

ING_LifeCares : I have provided the information requested and awaiting response from ING side. No one has contacted me since then.

By: abdriver2000 | Jul 04, 2012 11:32 PM

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