MouthShut.com Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.

OTP Verification
Wrong Number?

Enter 4-digit code
Resend OTP
For Business
MouthShut Logo

Home > Mobile and Internet > Internet Service Providers > Excitel Broadband > Very pathetic service and worst customer support

Very pathetic service and worst customer support. Review on Excitel Broadband

Upload Photo

MouthShut Score

55%
3.96 

Internet Speed:

Connection Reliability:

Help & Support:

Customer Care: +91-1169656965

×
Supported file formats : jpg, png, and jpeg


Cancel

The ingenuineness of this review appears doubtful.
Justify your opinion.

I feel this review is:

Fake
Genuine

To justify genuineness of your review kindly attach purchase proof
No File Selected
Delhi India
Very pathetic service and worst customer support
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Jun 14, 2019 01:26 AM 2400 Views

Internet Speed:

Connection Reliability:

Help & Support:

EXCITEL BROADBAND PRIVATE LIMITED Cares

EXCITEL BROADBAND PRIVATE LIMITED is working closely with MouthShut.com to enhance customer satisfaction.

Very pathetic service and worst customer support provided by Excitel in Govindpuram Ghaziabad. it's been 20 days and same issue - slow speed and no internet for full day or even 2 days after that it runs only for 1 day. no customer support and untrained executive. called customer care to raise a ticket for no internet and that guy asked me to recharge my account again as he has no info regarding my account. I did recharge twice but no internet. after all this I recharged for 2 months because of untrained customer care executive and now no refund and no internet. I have wasted my 20 days just to call them and share screenshot all the time and 2 months recharge amount. don't waste your money and time as you will end up with frustration.


Brand Response

Thanks for reaching out to Excitel, we apologize for the inconvenience caused, please share your ticket number or Username with us so we can assist you.

Upload Photo

By: Excitel_Broadband | Mar 30, 2023  02:02 PM Comments 0

See full communications

Comment on this review

Read All Reviews

Guest

YOUR RATING ON

Excitel Broadband
1
2
3
4
5
Get Excitel

Success!

Thank you for sharing the requirements with us. We'll contact you shortly.

MouthShut Ratings Widget
Display your ratings, let them see how well you're doing!
Get the widget
X