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Home > Mobile and Internet > Internet Service Providers > Excitel Broadband > Failure to refund security deposit

Failure to refund security deposit. Review on Excitel Broadband

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3.95

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maanasbajpai

India

1 Review

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Failure to refund security deposit

Issue Resolved

Brand-aid! The problem has been fixed. Happy Ending.

Nov 14, 2024 12:24 PM 61 Views (via Mobile)

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EXCITEL BROADBAND PRIVATE LIMITED Cares

EXCITEL BROADBAND PRIVATE LIMITED is working closely with MouthShut.com to enhance customer satisfaction.

My experience of using Excitel broadband was ruined by their failure to refund my security deposit even more than 6 months after disconnection and submission of router. Their customer care has been of no help in this regard and has only been giving false assurances. My complaints lie unresolved on the app after many months. They need to put more focus on customer care and not withhold customers money

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Thanks for reaching out to Excitel. We apologize for the inconvenience caused. Please share your ticket number, registered phone number, or User ID on helpdesk@excitel.com with us so we can fetch the account details to get the issue checked and resolved as soon as possible.