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MouthShut Score

55%
3.96 

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Pathetic
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Brand-aid! The problem has been fixed. Happy Ending.
Mar 13, 2021 08:02 AM 3678 Views (via Mobile)
(Updated Mar 13, 2021 08:14 AM)

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EXCITEL BROADBAND PRIVATE LIMITED Cares

EXCITEL BROADBAND PRIVATE LIMITED is working closely with MouthShut.com to enhance customer satisfaction.

I had paid for upgradation of connection to fibre on 31st jan.. It's 13 March today and it has still not been done.. Plus the wifi connection is pathetic.. I paid for 100 mbps and get 3-30 mbps only.. The service team is unreponsive and keeps giving excuses.. They don't care for customers problems and there is no solution to service failures.. My recommendation - DO NOT SUBSCRIBE TO EXCITEL, if you do, be prepared to drain yourself..You won't get the speed they promise, there will be frequent disconnections and to top it all their customer service is pathetic and is unable to resolve any of the issues..


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Thanks for reaching out to Excitel, we apologize for the inconvenience caused, please share your ticket number or Username with us so we can assist you.

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By: Excitel_Broadband | Mar 25, 2023  03:18 PM imageComments 0

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