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34%
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Verified Member MouthShut Verified Member
Jaipur India
Pathetic customer service
Sep 28, 2017 12:24 AM 2381 Views (via Android App)

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Hello im going to share my experience with Eurovigil security system.


I have ordered Eurovigil security camera system from the company they sent me the package and said that they will send their service person next day.


Next day I waited they didnt sent anyone so I called thief number but they keep on putting me on hold . Then I went their they said they will send the guy next day.


After installation when I saw tge camera quality I was shocked the camera quality was so bad that I can hardly see any face in the video and at night it is impossible to see anything in the video.


Also when I saw the the box it was written that it can store 30 days of video but it can only store 15 days footage.


Also the camera stopped working after rain and I had to get it repaired. It is not at all durable. Design is good but the customer service is pathetic.


I will give 1 out of 5.


Brand Response

Dear Customer,
Thank you for your feedback. This is certainly not the experience we intend to offer our customers. Do get back to us if you need any further assistance.
Regards,
Team Eureka Forbes

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By: Eureka_Forbes | Jul 03, 2019  12:04 PM Comments 0

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