Jun 09, 2003 04:52 PM
2772 Views
(Updated Jun 13, 2003 11:06 PM)
I am a proud owner of the oldest product in Aquaguard series, that as it seems, the company wishes to disown its own product by not providing after sales services but insisting customers to upgrade the machine without any valid reasons.
Anyway I bravely maintain the machine without even removing the brand sticker just to make the company keep taking pride.............
I needed help for this machine as the water pressure in the area started dipping. I was told through company sources- there exists a machine(Pump) branded as Aquamate which is attached to boost water pressure. I decided to buy this at Rs.1500/- ++ plus installation. Though I had to drill holes to mount this myself. The person who came to install had no clue how to go about and abandoned midway,to call experts. The Aquamate (pump)bears no label / part number/ serial number / or any specification to differentiate if only a pump from a metal box except an open inlet and an open outlet seemingly for dust to/in transit and not even a plug for socket and the sole guarantee as per local office is the EUREKA FORBES reciept where one can not even write product code as the same is missing on machine........
Helpline has excellent potential to take you in circles.
You only have to have tons of patience.......we can excel.....in taking you around and........well keep it up.......India has lots who won't care to even read...