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pUNE India
Worst ever courier company on Earth - Just avoid
Jan 31, 2015 01:31 PM 36741 Views

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Staff Courtesy:

Just avoid the ecom express. Its worse of the worst courier company that lacks any professional ethics, or commitment or service attitude.




  • The management itself is least bothered in the service




  • No customer contact/ escalation contacts




  • The Only ONe phone number of site is never picked




  • No replies




  • The movement of the consignment is totally random- for a consignment which might take 2 days to deliver, it might be lying at their warehouse for 4-5 days without attention






From Chandigarh to Delhi they took 3 days just to reach Delhi hub. Which could have been sent directly to my City skipping Delhi.


Now the same consignment is taking rest at Delhi for past 3 days without any petty attention.


Just avoid it!


Brand Response

Hi rajivkamal,
Kindly accept our sincere apologies for the inconvenience caused.
This is certainly not the experience we intend to offer to our customers.
We request you to kindly provide AWB number for the shipment to further investigate into the issue and assist you with best possible solution.

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By: EcomExpressOfc | Apr 22, 2022  04:56 PM imageComments 0

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