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MouthShut Score

33%
2.02 

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Received full refund with product also
Feb 20, 2017 11:52 AM 861 Views (via Android App)

Customer Service:

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I bought a gym set from ebay of 54 kg worth 2800 after discount 2200.


Got the product after delay of 15 days


But when I opened the box the I was shocked to see that plats send by seller have weight less then actual


5kg plate has 4.4kg


The pressure bar broken


Overall the product was defective


I raised the complaint on ebay without contacting to seller


I told my problem and send the pictures of defective product


After 10 days I got an email from ebay that I can retain the product and they will fully refund the amount


And I got the same after 10 days


So product of eBay is bad but the service of eBay customer service is best


Thanks ebay


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