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MouthShut Score

86%
4.42 

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Never book in easemytrip
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Oct 01, 2024 01:28 PM 459 Views (via Mobile)

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EASY TRIP PLANNERS LIMITED Cares

EASY TRIP PLANNERS LIMITED is working closely with MouthShut.com to enhance customer satisfaction.

They change their bus timing as and when they want and if we ask for cancellation and refund they keep dragging us and never give refund and now they don’t even reply if we call or email. Worst experience of my life


Brand Response

Hi Pinkal,
We would like to clarify that we serve only as a facilitator between the Bus Operator and the User and any alterations in schedules, delays, or cancellations made by operator are beyond our control.
Furthermore, We value your understanding and cooperation regarding this matter. Currently, we are investigating your concern with the partner bus operator/ provider. We will provide you with an update at the earliest opportunity.

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By: EaseMyTrip_Care | Oct 02, 2024 10:14 AM  (Updated Oct 03, 2024 01:49 PM) imageComments 0

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