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Home > Ecommerce and Online Business > Travel Websites > Easemytrip > 0 level

0 level. Review on Easemytrip

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MouthShut Score

86%

4.42

19,143 Votes

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chandanbhagat389

India

1 Review

1 Follower

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Issue Resolved

Brand-aid! The problem has been fixed. Happy Ending.

Aug 19, 2024 07:02 PM 444 Views (via Mobile)

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EASY TRIP PLANNERS LIMITED Cares

EASY TRIP PLANNERS LIMITED is working closely with MouthShut.com to enhance customer satisfaction.

I have booked bus from ease my trip but bus operator didn't have any information of my booking. They provide fake info of seat booking and seat number. I want to travel urgently and they fooled me. My first and worst experience with them. When I email and called them there is no response. How are they handling their customers, it's worst..

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Brand Response

Dear Chandan,
We would like to inform you that your booking was very well confirmed on our end. However, any boarding denials, sudden cancellations, or seat changes are entirely at the discretion of the bus operator. In your case, we have already initiated the full refund from our side. Please note that it may take 5-7 business days for the refund to reflect in your original payment method.