Oct 23, 2016 03:10 PM
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DS MAX is No-1 Fraud Company. Please dont encourage these kind construction company by buying. Buy at your own risk.
Funny thing is that, I looked for a ready to move flat, made agreement in February 2016 and not yet moved into it(Even the flat is ready) because of this cheaters and their worst customer service/Process.
Almost loss of 5 months of my accomodation expenses, Maintenance charges like 31200 sqft9 months= 33000 ie., 5*18k= 90000
Total loss of 1, 50, 000 including non refundable 15k for interiors.
DS MAX will not pay all these losses and instead they want to find the ways on how to squeeze more money from you.
Please read my story below with brief experience with each department step by step.
I am looking for ready to move flat in bangalore and found this cheaters with ready to occupy flat in DS MAX Sterling - Varthur.
We have seen the flat and liked it unfortunately without knowing about this company.
- Marketing
Met the marketing person Mr Dasarath and fell for his flase statements/promises. He said the property is A-Katha with OC, CC, with 3 bore wells, Intercom, also showed solar panels upstairs which are dummy etc for 136 Flats
When we asked about interiors, he said we can start it after registration and he also suggested to go with outside vendor which he referred, however we said we have our regular vendor who does for our earlier flats.
He said we should pay 100000 booking amount and can get the documents to verify from office. We paid booking and went to office for collecting the documents.
- DS MAX office CRM
We went to office and asked for documents. The story went different there, they said they will not give the documents outside for verification and also said OC will be applied, but can't confirm on providing it. Also, added that we need to pay 3 years maintenance and corpus fund of 25k, which was not mentioned by this marketing person.
We had a thought and proceeded further as SBI is providing loan for this property and few other flat owers said the documents were clear only, when they verified.
My Bad, after knowing that we are keep on getting false or partial information, We still went made agreement on 20th Feb, following the words from Mr Sudhir Joseph that it will take a month for your loan process with their DS Max Agent and after that we can make registration.
- Loan Process.
Started Loan process and submitted the documents to Shiva Kumar. He said we will get the process done within a maximum time of 1 month. We followed up with him and asked the status. After a month I received a mail from SBI saying that they didn't received any documents and asking us to submit ASAP.
I called DS Max persona said the same, he said I already forwarded and will send them again anyway. It got mail again and followed with ds max person. He said he is in bank now and will check with them and come back to me. He called up and said everything setup for you and you will get a loan approval call with in two days.
I was believing his words and waiting for a call from bank. Its been a while and I was also busy with my office and other stuff. After some days I received mail from bank asking for documents submission. This irresponsible person didn't send the documents to them.
I called him and blasted for giving wrong information and after that I think he submitted the documnents and finally got the loan approved on July. Hell wiith this guy and thought luckly came to end following up with this guy.
- Flat Registration
I have planned to go for registration in next week and asked DS Max to arrage for it. they said we need to take DD, Stamp Charges etc and clear all outstanding amount before registration.
I was in the process of doing it and suddenly got to go out of station and asked DS Max to postpone it for 3 weeks. Mr Sudhir said its been already late and owner was asking for amount and asked me to release the amount firtst from my Loan and we can plan for Registration and will arrage your flat ready by the time I am back.
He convinced me to release the full amount and did so.
I am back after 4 weeks and planned for registration on august 25th. I relaxed for a week and called them for posession. They gave another person to contact. Same things repeated like calling them everyday for status.
They always says it will be ready by tomorrow and that tomorrow never comes.
Finally got it ready for posession on 20th OCT, nearly after 2 months.
- After Posession
I planned to make my interiors start and got to know that we need to get NOC from DS MAx to start it. I called them and said we need to pay 15K non-Refundable amount.
If I go with DS Max, then I should be fine. But if we are going to hire ouside vendors we need to pay 15K. I argued with Mr Maksood and Sudhir on this as it was not communicated earlier and marketing person said we can do woodwork after posession along with suggested vendors from his end.
I really feel worst experience buying a flat in this company and asked sudhir to atleast give me satisfation in choosing my own designer for my Flat.
They just want to eat all your money, no matter what it is. They will think only about how to sqeeze money from customers before we are out of their hands.
Waiting to see what happens after this and I am not going to pay it at any cost. Its a owner share flat and why the hell I should pay 15k to them for making my flat after owing it.
Funny thing is that, I looked for a ready to move flat, made agreement in February 2016 and not yet moved into it because of this cheaters and their worst customer service/Process.
Almost loss of 5 months of my accomodation expenses, Maintenance charges like 31200 sqft9 months= 33000 ie., 5*18k= 90000
Total loss of 1, 50, 000 including non refundable 15k for interiors.
DS MAX will not pay all these losses and instead they want to find the ways on how to squeeze more money from you.
Please mail me if you need any other clarification.
Thanks
Pavan
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Thank You! We appreciate your effort.
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Brand Response
Dear Customer,
Thank you for your feedback. We have recently associated with MouthShut and we want to take the time to thank you for sharing your valuable feedback with us. We hope our team has got in touch with you and your issue has been resolved. If you need any further assistance, We're a click or a call away. We assure you that we will strive to do our best to serve you in future.
Thanking You
Prasanna Kumar
DS-MAX
By: DS_MAX | May 08, 2018 04:15 PM
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