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D Mart - Thane Image

MouthShut Score

71%
2.87 

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3 MONTHS & NO ONE LISTENING @ DMART ...........
Dec 17, 2016 02:06 PM 6361 Views

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Dear Deepak Sapru,


It appears that you have had some grievance with respect to our Thane store.


At the onset we would like to render our apologies for the same and assure you that someone from our end would get in touch with you in the next 48 hours to address your complaint to the best of our ability.


While we are ensuring that we get to the bottom of this complaint, here is the summary of the complaint that we received;


Customer Details


Complaint reference No.: D-C/MAH/THA/THA-8302


Customer name: DEEPAK SAPRU


Customer Email Id: sapru.deepak@gmail.com


Customer Mobile No: 8879616418


Customer Address 1: HIRAnasultanNDANI MEADOWS


Customer Address 2:


State: Maharashtra


City: Thane


Store: Thane


Pincode: 400610


Customer Details


Complaint reference No.: D-C/MAH/THA/THA-8302


Customer name: DEEPAK SAPRU


Customer Email Id: sapru.deepak@gmail.com


Customer Mobile No: 8879616418


Customer Address 1: HIRAnasultanNDANI MEADOWS


Customer Address 2:


State: Maharashtra


City: Thane


Store: Thane


Pincode: 400610


Query


Query Type: Complaint


Complaint: extrremely rude behaviour by staff Mr Azad Mondal. I was cheated and charged for 2 units while I was given only 1 pc. Till date my money is still overcharged and lying with Dmart Thane store


Status: Process


Thank You,


Team DMart.


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