Mar 20, 2008 05:16 PM
1799 Views
SECOND REVIEW ON SBI CARD, WRITTEN IN THIS TOPIC FOR TWO REASONS: ONE, THE EXPENSES I INCURRED AND TWO: MS ALLOWS ONLY ONE REVIEW PER TOPIC. SO READ ON, FOLKS.
THIS REVIEW IS MY SECOND ON SBI CARD. THIS IS A FOLLOW-UP TO MY FIRST REVIEW, AND IS BASED ON AN ACTUAL HAPPENING. APART FROM LITERARY EMBELLISHMENTS USED TO MAKE AN OTHERWISE IRRITATING EXPERIENCE SOUND INTERESTING, THE TRAGEDY PLAYED OUT BELOW IS TRUE AND FACTUAL INSOFARAS THE TIMINGS, DATES, LOCATIONS, ACTIONS UNDERTAKEN AND PHONE CALLS MADE. ONLY THE VERBAL INTERCHANGE USED DURING THE PHONE CALLS AT SBI PLEASEDONOTCALLORELSEYOUWILLREGRETIT CENTER MIGHT HAVE BEEN ALTERED FOR THE VERY SIMPLE REASON THAT I AM NOT A TAPE RECORDER AND CANNOT RECALL EVERY CONVERSATION I HAVE MADE.
The TIme: 11:15 pm at night on the night of the 18th of March 2008
The Plac e: Rajnandgaon - Raipur - Bhilail - Rajnandgaon.
The Event: Payment of my SBI Card bill
The Venue: Pataa lagte hi bataa dunga.
It was a deep, dark, forbidding night. not a soul was to be seen anywhere around. The silence{not of the lambs, btw} was both parmamount and profound.{Boy, I have always wanted to write these lines. YAHOO! Success at last}
Only the pitter patter of a silently stalking hotel waiter{he was bringing me my bill you see - and didn't want me to run away!} was to be heard.
No comments? None?
Tch. Some people cant comprehend plain english! [just like sbi donotcalloryouwillregretit center]. Arre bhaiyyaa, ek saath dono baatein kaise ho sakti hain? How the hell can I hear the feet of a man who is silently stalking up on me? Tch. Bad. Return to school. GO. NOW.
Ah, now the rest of you still with me.
Sunsaan kaali andheri raat thi. main itminaan se khaanaa khaa rahaa thaa, apne vicharon mein magn. Tabhi ek waiter aayaa 0- bilkul theek - dabe pairon se chalkar - {bhalaa ho uskaa} aur usne mujhe woh khatarnaak cheez thamaayi jisse bill kahaa jaataa hai.
Waise to bill dene mein maulik rup se koi aapatti nahi thi, is kaaran humne bill to sbi card ke zariye chukaa diyaa. Lekin us bill ko dekh kar humein apnaa credit card kaa bill yaad aayaa. Needless to say, payment due thaa and the due date was 2 days away.
Sharif hun{aisaa main kehtaa hun. Aur koi agar kehte hue milaa to bataa dunga} isliye socha ki kachhu pisa-wisa dai dein SBI Card ko. Yeh aur baat hai ki rolling interest @2.95% bhi yaad aayaa.
Kya kahaa? Rolling interest. kyaa? Haan Haan, theek hai. maan letaa hun ki payment sharaafat ki wajah se naa dekar rolling interest se ghabraa kar diya. Khush? Ab tanik humein apni baat keh lene do bhaiyya.
To Hum Kahaan the? Raipur? Offo, wo to yaad hai. REVIEW main kahaan?
Ok, thanks.
Payment dene ke iraade se humne gaddi uthai, aur chal diye paisa dene. Tab dhyaan aayaa ki humein yeh to maaloom hi nahi ki 24-hour drop box kahaan hain?
Achaanak ek bijli si kaundhi. duniya sthir ho gayi, aakaash - paataal sab tham gayaa - aur humare dimaag mein vichaar aayaa
Yaar dekha mia, baat poori kar lene do. OF COURSE MERE DIMAAG MEIN VICHAAR AATE HAIN. I AM NOT A COMPLETE IDIOT, you know. AND DONT INTERRUPT ME IN BETWEEN!
Aur yaad dilaane ki zarurat nahi, humein yaad hai.
Achaanak ek bijli si kaundhi. duniya sthir ho gayi, aakaash - paataal sab tham gayaa - aur humare dimaag mein vichaar aayaa - 077139020202. Call Center!
To hum phone ghumaa diye. The places given to me are as below:
1) Skypak Office, 25, Millenium Plaza First Floor, GE Road, Near Coffee House, Raipur
2) At Bhatia and Co., GE Road, Raipur
3) At Shyaam Service Station, Near Police Headquarters{just imagine their guts!}, GE Road, Raipur
Humne vidhivat sab jaankaari likh li.
Hum Bole: Yeh sab drop boxes milenge?
Woh Bole: Ji Haan.
Hum Bole: Pakkaa?
Woh Bole: Ji Haan.
Hum BOle: Ekdum Pakkaa?
Woh BOle{Shaant aur Sheetal sur - swar mein}: Ji Haan
Hum Bole: Dekho Biraather, agar nahi mila to payment bhi nahi milegaa.
Woh Bole: Milegaa. Ekdum Pakkaa
No 1) Band Thhaa, No 2) Tod kar phek diya gayaa thaa aur No 3) Waapas kar diyaa gayaa thaa.
Iske pashchaat hum raat ke 2:00 baje tak unse batiyaate rahe. Result to baaki hai. unhone 15 din maange hain.
This story has been going on for 9 months now. and the pregnancy had reached full term now. Kal bachhaa paidaa ho gayaa. What has resulted in these 9 months is a litany of missed payents, late fees, rolling interest charges, and salary deductions due to leave - to pay off a ruddy credit card! I am on tour in week days and office hours: can only pay at night. A private bank{my other card has accepted payments at Indore, Mumbai, New Delhi, Vadodara, Raipur, Jabalpur in ATMS, Across the counter in any bank, cheques, ECS}
Oh no. NOT SBI Card.
And the best of it: Each time I have called up - even after knowing the complaint, lke a robot, the customer care bandaa / bandi lists the same payment options again and again. I have tried speaking, calling, screaming, begging, shouting, weeping, e-mailing to no avail.
That's why I say: SBI DONOTCALLORYOUWILLREGRETIT CENTER. Just contrast with others: the next call you make, they will know the previous call.
Sample: a ATM went lights - off just as I was taking cash. Result: No Cash. Complaint made. Next call: Sir your complaint has been attended. 2000 credited! Great!
My expenses:
Rs. 1546/- on rolling interest * 6 months out of 18
Rs, 600 * 5 on late fees
Leave taken to pay. incalculable.
Boss, keep this in mind when taking a credit card: the payment facilities available.
