MouthShut.com Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.

OTP Verification

Enter 4-digit code
For Business
MouthShut Logo
Upload Photo
Country Holidays Travel India Image

MouthShut Score

67%
3.75 

Was the tour operator helpful:

Tour Guide Expertise:

Travel Convenience:

×
Supported file formats : jpg, png, and jpeg


Cancel

I feel this review is:

Fake
Genuine

To justify genuineness of your review kindly attach purchase proof
No File Selected

My Friend’s Experience Was Fine
Brand Response
Brand has acknowledged the consumer grievance and initiated readdress.
28 days ago 973 Views
(Updated 5 days ago)

Was the tour operator helpful:

Tour Guide Expertise:

Travel Convenience:

Country Holidays Travel India Private Limited Cares

Country Holidays Travel India Private Limited is working closely with MouthShut.com to enhance customer satisfaction.

My friend recently got caught in the fraudulent web spun by Country Holiday Travels, and the experience has been deeply disappointing and distressing.


Here’s what they went through:


1) False Commitments by Sales Team: The salespeople made enticing promises about the package, but the reality was completely different. When the office team provided the details, none of the sales commitments matched. This was outright misrepresentation.


2) Forgery of Documents: My friend received an agreement from the company, but shockingly, it had forged signatures that were not theirs. This is a clear case of fraud and illegal activity.


3) Unethical Cancellation Policy: When my friend immediately raised concerns and requested cancellation, the company proposed deductions and a ridiculous timeline of 90 working days for the refund. Why should the customer bear the brunt of their misleading practices?


4) Repeated Avoidance: Instead of resolving the issue, the company kept sending repetitive, meaningless responses over emails and calls. It’s clear they just want to delay and frustrate their customers into giving up.


I strongly advise everyone to avoid Country Holiday Travels. They are running a fraudulent operation, and their tactics are designed to mislead and exploit unsuspecting customers. If they can go to the extent of forging legal documents, imagine the kind of trouble they can cause in the future!


Please stay cautious, and if you or your loved ones are considering dealing with this company, think again. Don’t let them trap you like they did my friend.


Company is responding and agreed on providing refund. Hope my friend get refund, but we all have to be careful while dealing with any company.


Membership ID is CHTIHHM-036833.


Brand Response

Dear Rajat,
Our expert team has already addressed the issue and the best possible resolution has already been shared. We request you to remove the feedback as it's not associated with your personal experience.
Regards,
Country Holidays Travel India

Upload Photo

By: CountryHolidays | 3 days ago imageComments 0

See full communications

Comment on this review

Read All Reviews

YOUR RATING ON

Country Holidays Travel India
1
2
3
4
5
X