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MouthShut Score

72%
3.51 

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1800-102-0103

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Verified Member MouthShut Verified Member
Bhubaneswar, India India
Product color fades soon !
Apr 23, 2016 01:47 PM 8995 Views (via Android App)

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Caratlane.com is a average site for online buying jewellery products both original and immitation.


Wide range of products and style to choose for. But coming to quality it is pathetic indeed. I ordered for my loved ones a set of bangles and ear rings for rs 2k but just in 2 months it started fading its colour.


When tried returned in warranty period they ignore saying warranty won't claims for color fading. Service like this way awful and worst.


Deliver of products is also so late.


Websites takes a long time to load sometimes.


Don't buy anythings I recommend.


Brand Response

Thank you for taking time in sharing your feedback. Could you please confirm if the purchase was made from CaratLane? CaratLane offers diamond or gem stone studded products only in gold or platinum. Since you are stating you have purchased a pair of earrings and bangle for just Rs.2000, we are shocked as we will definitely be unable to produce any gold or platinum in that range. Please share your CaratLane order number in case you have one and we will help you in sorting the issue.

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By: Caratlane | Apr 23, 2016  03:39 PM imageComments 0

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