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60%
4.15 

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AVOID AT ALL COST
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Sep 02, 2024 10:21 PM 667 Views
(Updated Sep 02, 2024 10:23 PM)

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CB GROWTH PRIVATE LIMITED Cares

CB GROWTH PRIVATE LIMITED is working closely with MouthShut.com to enhance customer satisfaction.

If you want to cancel your booking even for any genuine reason(say, a medical emergency) and that too 10 days before the intended journey date, Cab Bazar forfeits the entire advance paid by you. It is a mercenary business. All that the call centre Executive will say is'It is as per policy' and will keep repeating the same without like a robot.


By the way, if you are booking for travel from State A to State B, Cab Bazar may even assign you a car from State C. And the driver will demand that you need to the State Permit Tax. Why should Cab Bazar assign a driver from State C when the travel is from State A to State B and why should it allow its drivers to charge the customer for the State Permit if they do not have National Permit for their cars? OVERALL BEWARE WHEN YOU ARE DEALING WITH CAB BAZAR.


Brand Response

Dear customer, first thing is that driver allocation is random and it is automatically system assigned drivers. Driver who is available nearby your location is allotted to you and it is already mentioned on our website about the additional charges before placing the booking and for cancellation after the allocation of the driver your advance amount is non refundable according to our refund and cancellation policy.

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By: CabBazar | Sep 03, 2024  12:07 PM imageComments 1

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